Shipping policy
We have a 21 day return policy to initiate a return process.
Unfortunately, it would be difficult to process an exchange or a refund beyond this stipulated time period of purchase.
Eligibility criteria for a return:
- The item must be in the same condition that you received it
- The item must also be in the original packaging
Note: Some goods are exempt from being returned.
Rest assured, our team is always available and will get in touch to help you out with the return related queries and with the product related information, if necessary.
To complete your return, please email us at support@thecubeclub.com with a proof of purchase so that we can help you with it.