COD Order 

For all COD orders, customers will receive a confirmation call from CubeClub.

Once confirmed, your order will be shipped.

For orders over Rs 5000/- CubeClub takes Rs 500/- Security Deposit
For orders over Rs 15000/- CubeClub takes Rs 1000/- Security Deposit

The security deposit is not refundable incase of refusal/cancellation of an order once shipped.

CANCELLATION & REFUND POLICIES

*from the date it has been delivered

7 Days Returnable

You can return the product within 7 days of delivery for a full refund.
But shipping charges need to be incurred by the customer.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

List of products that are not returnable/refundable - 

Ab Wheel Grip Max

Aero-ride Spinning Bike (S1)
Ab Wheel Retractable
Cube Cuffs - Black 2 lbs (1 lb Pair)
Cube Cuffs - Black 4 lbs (2 lbs Pair)
Cube Cuffs - Grey 2 lbs (1lb Pair)
Cube Cuffs - Grey 4 lbs (2 lbs Pair)
Cube Cuffs - Pink 2 lbs (1 lb Pair)
Foam Roller - Black
Foam Roller - Dark Blue
Foam Roller - Grey
Foam Roller - Purple
Foam Roller Xtend - Black
Foam Roller Xtend - Blue
Gliding Discs - Blue
Gliding Discs - Pink
Hip Resistance Bands (Set of 3)
ProPulse Massage Gun
Master Grip - Black (5kg - 40kg)
Master Grip - Grey (5kg - 40kg)
Posture Corrector (L) - Grey
Posture Corrector (M) - Grey
Posture Corrector (S) - Grey
Posture Corrector (XL) - Grey
Power Grip with Counter - Blue (5kg - 60kg)
Power Grip with Counter - Quetzal Green (5kg - 60kg)
Powerbar Pro 80 lbs
PrecisionFit - Carbon Fibre
PrecisionFit - White Marble
Pull Up Bar Neo Large
Pull Up Bar Neo Small
Pull Up Bar Pro Large
Pull Up Bar Pro Small
PulseTherapy Pro Massage Gun
SmartSync - Carbon Fibre
SmartSync - Polygon
Stepper Board
Stepper Board Medium
Suspension Trainer TRX
Titan Grip (Double Barrel) - 5kg to 60 kg - Black
Velocity Jump Rope
Wall Mounted Pull Up Bar
Yoga Bag

All Home Gym kits are also non returnable

Note that all of these products are replaceable as per our policy.

Over 7 Days Returnable

In case the product has passed the 7 day period there is a No Refund and No Replacement from the date of delivery.
You may however reach out to our team for any assistance.

Replacement

This item is eligible for free replacement, within 7 days of delivery in an unlikely event of damaged, missing or different item delivered to you.
Basis the policy - Request you to take the video and pictures while opening the packaged and send it to support@thecubeclub.com

All products are replaceable.

IMPORTANT
If the package is already open and a video is shot post that, we wont be able to consider the same.

New Product Replacement

Incase the customer has opted for another product within 7 days. There will be shipping charges incurred.
Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing replacement.

REFUNDS PROCESS

Once the return is received and the condition verified by our team, your refund will be approved. Approved refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

ISSUES WITH REFUNDS

If you haven’t received a refund yet -

Step 1: Please check your bank account again.
Step 2: Contact your bank as it may take some time before your refund is officially made.
Step 3: If you still haven’t received your refund, please contact us at support@thecubeclub.com